Participants will start to receive their event pack from the end of May up until a few days before the event.
Your event pack will be posted to the address supplied during registration (unless the address is not based in the UK). You can check your address by logging into your MyEvents portal (using the same email and password that you registered with).
If your pack does not arrive in time for the event, do not worry, we will have replacement packs at the Help Desk in the event village on the morning of the event. Please allow an extra 20 minutes for this process and ensure that you bring a form of ID.
INTERNATIONAL RIDERS (addresses based outside of the UK)
International packs will need to be collected from the help desk on the morning of the event - please allow an extra 20 minutes for this.
We kindly ask that participants do not contact the customer services team about lost or replacement packs. We will not be able to send another pack via post to you so the best thing to do is to visit the team on the morning of the event. Thanks!
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